Terms of service

Terms of Service

Overview

This website is operated by Sombré Musk. Throughout the site, the terms “we”, “us” and “our” refer to Sombré Musk. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

⸻

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction.

⸻

2. Products & Services

All products are fragrance oils intended for external use only.

Product descriptions, pricing, and availability are subject to change at any time without notice. We make every effort to display our products as accurately as possible; however, we cannot guarantee that your device’s display of colour will be accurate.

⸻

3. Orders & Payments

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these Terms.

All prices are listed in GBP (£) unless stated otherwise.

Payment must be completed in full before an order is processed or dispatched.

⸻

4. Shipping & Delivery

Delivery times are estimates and may vary. Sombré Musk is not responsible for delays caused by postal services, couriers, or circumstances beyond our control.

Risk of loss passes to you upon delivery.

⸻

5. Returns & Refunds

Due to the nature of fragrance products, all sales are final.

We do not accept returns or exchanges on opened or used products for hygiene and safety reasons.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and your order number.

⸻

6. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

⸻

7. Intellectual Property

All content on this site — including images, text, logos, and branding — is the property of Sombré Musk and may not be copied, reproduced, or used without written permission.

⸻

8. Limitation of Liability

Sombré Musk shall not be liable for any injury, loss, claim, or damages of any kind arising from the use of our products or website, except where required by law.

⸻

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will take effect immediately upon being posted on this page.

⸻

10. Contact Information

Questions about the Terms of Service should be sent to us at:

sombremusk@hotmail.com